Terms and Conditions

Payments made through this website (klub.danas.rs), as well as all other issues related to Danas online payment system, are regulated by the laws of the Republic of Serbia. All possible disputes related to your payment or donation fall under the juridiction of the Republic of Serbia judiciary system.

1.1. Payments

Payments can be made by all interested persons older than 18 years with residence in Serbia or abroad.

1.1.1 User registration

Users who make payments on the site are not required to register. Once a payment is processed, the system will preserve the basic information about the payer (provided by payer himself).

1.1.2. Payments

The User agrees that the funds paid for subscription, membership in the Readers Club or donations are unconditionally converted into Danas property, and Danas is obliged to perform the appropriate action for the received funds.

1.1.2.1. Choosing a service

In most cases, the user will be automatically entered depending on the source from which the user came to the site. The user is in a position to choose the service he wants to pay for or make a donation. When the recipient chooses a donation he decides himself how to use this donation in his work.

1.1.2.2. Entering the amount of payment

The user decides the amount of the donation. The donor is also able to manually enter the amount of he wants to donate. The donation and all transactions carried out on our website are done in Serbian dinars (RSD). If the user’s payment card is not linked to the account in Serbian dinars, the amount of the transaction in dinars will be converted into the currency of the user’s account according to the rate of the bank where the account is opened or to the rate of the issuer of the payment card. Due to these conversions, certain deviations from the original transaction amounts are possible. The minimum amount of donation is 500.00 Serbian dinars.

For subscription payments and membership of the Readers Club, current pricing of Danas is applied.

1.1.2.3. Purchase order overview, order confirmation and payment

By pressing the appropriate button, the user confirms the amount entered, after which it will be redirected to the order form. The order form contains an overview of the basic details regarding the payment: the amount and the information about the contracting authority. Before ordering, you can cancel your payment or return to the home page and change the type of service or the amount of the donation. By confirming the payment, the user automatically shifts to Societe Generale Bank’s website where the electronic payment is processed. The Societe Generale website requires the user to enter payment card information (Visa, MasterCard, Maestro, Dina) and complete payment. If the transaction was successful, the user will be returned to our website where the notice will be shown that the payment has been successfully completed. Shortly after, the user will receive a confirmation of the payment made at the e-mail address he/she has provided. In case that the payment failed, the user will be returned to our unsuccessful payment information site. The payment card information that were used when making a payment is visible only to Societe Generale Bank through which payments are made. Danas has no access to the information about the customer’s payment card at any stage of the donations or payments.

1.2. Protecting Confidential Transaction Data

When entering details of the payment card, confidential information is transmitted through a public network in a protected (encrypted) form using the SSL protocol and PKI system, using current available cryptographic technology. The security of data during the purchase is guaranteed by the payment card processor, Societe Generale Belgrade, so the complete process of payment is done on the bank’s pages. No information about the payment card is available to Danas system.

1.3. Complaints

In case of potential payment problems, the user can make a complaint to the e-mail address: klub@danas.rs

1.4. Refunds

A refund is possible if the payment is made by misusing the payment card by third parties, in the event that the service is not delivered, or in case the wrong amount of the donation is entered when payment is made, and only in accordance with the procedure prescribed in these Terms of Use. In cases of incorrect amounts for donations, a scanned written request for reimbursement of the paid amount must be submitted in free form and signed by the payment card holder, within 120 days from the time payment was made, to the e-mail address: klub@danas.rs or via post to: Alekse Nenadovica 19, Belgrade. In addition to the request, it is necessary to provide an e-mail with a confirmation of the completed transaction, a scanned card of the cardholder and a contact telephone number. The user will be contacted by Danas within 30 working days of receiving a proper request. Danas will be able to return the pay to the user only to the account connected to the payment card through which the payment was made. The refund is made exclusively via VISA, EC/MC and Maestro payment methods, which means that the bank will make a refund at the request of Danas at the expense of the card user. Requests for refund submitted after the expiration of 120 days after the payment has been made or to an address other than the addresses listed here will not be considered.

2. PRIVACY PROTECTION

Danas is committed and guarantees the safeguarding and protection of the privacy of all donor data through this site. Danas collects only the necessary donor data and data necessary for operating and informing the users in accordance with good business practices and in order to provide quality service. All user data is stored in accordance with the law. All employees in Danas are responsible for respecting the principles of privacy protection. Also, Danas is obligated not to use data for other purposes, beyond the user’s authority. The user is able to request at any time to stop receiving information and messages from Danes, and Danas is obliged to act in accordance with this request.

3. INTELLECTUAL PROPERTY PROTECTION

The content published on this site, such as texts, photos, logos, video and audio records, design (banners and icons), and software are the property of Danas and cannot be used without the prior written consent of Danas.

4. COMMUNICATION WITH USERS

The entire user and Danas communication takes place via e-mail: klub@danas.rs

5. VALIDITY AND CHANGES TO THE TERMS OF USE

In terms of payment, the Terms of Use that were valid on the payment date are applicable. Danas reserves the right to make changes to the Terms of Use at any time. Terms of use will enter into force on the day of publication on the website klub.danas.rs